Dear Valued Patients,
We hope this letter finds you and your family in good health. Our communities have been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our office’s commitment to your safety. We ask that you please be patient and understand that we will do our best to accommodate your scheduling needs as we know many of you are anxious to get back into our office.
As we are preparing for reopening there will be some new Covid-19 related steps we will be taking to further reduce the risks of exposure. During this time, we have implemented additional safety precautions to help protect our patients and staff.We would like you to familiarize yourself with our Safety Protocols.
Upon scheduling an appointment, a COVID-19 questionnaire will be emailed to you. This questionnaire must be completed before you arrive at the office. We will postpone treatment for any patient who has experienced or been in contact with someone who has experienced the following symptoms within 14 days of the scheduled appointment date: fever, cough, loss of taste and/or smell, flu-like symptoms, difficulty breathing or shortness of breath, and fatigue.
If you are over the age of 65 or have preexisting health conditions (as recommended by CDC) such as diabetes, chronic lung disease or asthma, serious heart conditions, are immunocompromised, or chronic kidney or liver disease, we recommend you consult your PCP prior to scheduling an appointment. If you fall into this category but need to accompany a child or family member for a visit, please call our office as we will handle this request on a case-by-case basis.
We will be scheduling appointments in a manner that promotes social distancing and allows for adequate time for us to disinfect all areas of use in between patient's appointments.
Upon arrival at our office, call us before entering the office to let us know you have arrived. We will call or text you once the office is ready for you to enter.
We ask that patients enter the office unaccompanied, if possible. For those patients who need a guardian to accompany them, we ask that this be limited to a single family member.
Every person entering the office is expected to wear a face covering and will be asked to sanitize their hands immediately upon entry.
Please take your temperature the morning of your appointment. All patients will be screened for symptoms prior to entering the office including a temperature check with contactless thermometer. All patients who screen positive will be sent home, with no exceptions.
Patients will be directly escorted from the reception area into their own private exam room where they will remain for the duration of their visit.
Our waiting room will no longer offer magazines, charging stations, children’s toys, and so forth, since these items are difficult to clean and disinfect.
To limit contact of materials, patient visit instructions and receipts will no longer be printed. They will be emailed to the patient. All prescriptions will be called in or faxed to the pharmacy.
All exam rooms and high touch surfaces will be thoroughly disinfected after each patient.
Our doctor and staff will be wearing all of the recommended personal protective equipment (PPE).
All product sales are final. Any product purchases will be packaged and ready for pickup at the designated pickup area at the front desk.
Thank you for being part of our family dental practice.We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.To schedule an appointment or get more information, please call our office at 732-972-6400.
We will continue to monitor activities of American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA)so that we are up-to-date on any new rulings or guidance that may be issued.
Thank you for your cooperation and patience during this unprecedented time. Stay healthy and safe.
Dr.Yana Nemtseva and Cambridge Square Dental Team